Catia Tomaz is a CX Leader specializing in Customer Delivery at Cisco, where they lead and develop teams of graduates and interns. With a strong foundation in HR, recruitment, and learning and development, Catia has a versatile background that spans various leadership roles. They previously served as an HR Services Specialist at Cisco, addressing multiple HR functions for employees across Portugal and Italy. Catia holds a Master's degree in Management and a specialization in Economics from ISCTE - Instituto Universitário de Lisboa, as well as a Graduate degree in Organizational Psychology from Universidade de Coimbra.
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