Charles Rygula is a Senior Engineering Operations Manager at Cisco Systems, where they focus on quality, program, customer deployment data collection, analysis, and reporting. They previously held the role of Director of Technical Communications at Starent Networks, developing content strategies for 3G Mobile Packet Core products. Rygula's extensive background includes positions as a Senior Technical Writer at 3Com and Documentation and Training Manager at Cisco Systems. They earned a Bachelor of Science in Electronics Engineering Technology from DeVry Institute of Technology and a Project Management Certification from DePaul University.
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