Cheri Cantu, MBA, MSML, is an experienced IT leader with over 15 years of expertise in IT operations, digital transformation, and change management. Currently, they serve as the Leader of Technical Systems Engineers at Cisco, where they manage IT support functions for over 60,000 internal users, driving efficiency and satisfaction improvements. Previously, Cheri held roles at Apple, significantly enhancing onboarding processes and mentoring underperformers to boost issue resolution rates. They also have experience in social media operations and marketing internships, complementing their robust educational background with multiple advanced degrees from Western Governors University.
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