Chris LaMasse

Chris LaMasse is a Senior Manager, Customer Experience, Global Insights & Innovation at Cisco, focusing on digital strategy and data-driven customer experiences. With a BBA in Management and Marketing Strategy from Siena Heights University, Chris has accumulated extensive marketing experience across various roles at companies like Harte Hanks and Sports Endeavors, where they consistently exceeded revenue goals and campaign performance. At Cisco, Chris leads a team to create meaningful, hyper-personalized customer experiences while navigating cultural challenges to help team members grow. They are passionate about continuous learning and personal challenges, currently learning to surf, while also staying active in fitness and soccer.