Chris Pearce is a Distinguished Engineer at Cisco Systems, Inc., where they have contributed to the Voice Technology Group since 1998. Beginning their career in IP communications in 1994, Chris developed call processing features at Intecom and provided software architecture for VoIP call agents at Selsius Systems. They co-authored the book "Cisco CallManager Fundamentals: A Cisco AVVID Solution," showcasing their expertise in UCM call routing and voice-over-IP protocols. Chris earned a Bachelor of Science in Computer Science and English Composition from the University of North Texas.
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