Christian Deem is a Cloud Engineering Technical Leader at Cisco with over 15 years of experience in contact center and voice engineering, specializing in Cisco's various contact center product suites. Previously, they held roles at eLoyalty, TTEC, and Bright House Networks, progressing from a service desk engineer to a senior architect and support architect. Christian served in the US Army as a Cavalry Scout from 2004 to 2007 and studied at Valencia Community College between 2008 and 2010.
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