Crystal Engen is a Customer Experience Leader at Cisco, specializing in driving business transformation through process improvements and program management. With experience in managing global customer experience programs, Crystal previously held various roles at Acxiom, where they implemented processes that streamlined sales and enhanced productivity. Crystal's educational background includes a Bachelor's degree in Business Administration from Henderson State University. They are ITIL4 certified and hold expertise in Salesforce.com, Scaled Agile Framework (SAFe), and customer satisfaction programs.
This person is not in the org chart
This person is not in any teams
This person is not in any offices