Daniela Nicolae is currently the Director of Customer Delivery at Cisco Systems, where they leverage excellent leadership and people management skills to lead local and remote teams. Their experience includes serving as a Senior Leader in Customer Experience and as a Manager of Technical Support, where they developed strong operational strategies and enhanced customer satisfaction. Daniela earned an MBA from Durham University and holds a Business Administration degree from Instituto Politécnico Nacional, underscoring their commitment to professional growth and innovation.
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