David Bach is a Senior Technical Support Manager at Cisco, bringing over 20 years of experience in IT, engineering, and customer support. Previously, they served as a Senior Technical Support Manager and Technical Support Engineer at Splunk, and held various positions at BRIT Systems, including Director of Production/System Engineer. Their earlier career includes a role as a Quality Assurance Manager at Service Electronics, where they honed their skills in system administration and technical support. Throughout their career, David has focused on driving scalable support operations and fostering high-performance teams to enhance customer success.
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