Dee Kindrick is a seasoned professional with extensive experience in technical services management, primarily at Cisco from January 2003 to December 2020, following an earlier role as System Manager at Latitude Communications. At Cisco, Dee held several key positions including High Touch Technical Services Manager and Manager of Customer Delivery, leading teams to enhance performance in Software Support Services and overseeing complex technical escalations for high-profile clients. Additionally, Dee served as Change Advisory Board Manager, ensuring compliance with ITIL best practices and facilitating seamless change management processes. Educational credentials include a High School Diploma from Oak Grove High School, a Stanford Certified Program Manager designation from Stanford University, and a degree in Information Technology from the University of Phoenix.
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