Douglas Merlo

Douglas Merlo is a Recurring Revenue Acceleration Operation Leader at Cisco, where they focus on customer experience and renewal sales strategy. With a background in software sales and leadership, Douglas has held roles at companies such as Platinum Technology Inc. and System Software Associates prior to joining Cisco in 1998. They have been a dedicated volunteer and fundraiser for Misericordia Heart of Mercy since 2014, actively supporting their community efforts. Douglas holds degrees in Business/Managerial Economics from the University of Illinois at Chicago and studied Business Administration at Elmhurst College.