Emma King is an experienced logistics and customer service professional with over 15 years of expertise in program management, customer service operations, and returns management. Currently serving as an RL Program Manager at Cisco Systems since April 2010, Emma specializes in the continuous improvement of inventory processes, vendor performance management, and cross-functional collaboration. Prior to this role, Emma held the position of Customer Service Manager at Tana Water (UK) Ltd, where responsibilities included managing a team of mobile engineers and overseeing customer service operations. Emma's earlier experience as Assistant Returns Manager at LG Electronics involved managing returns logistics, reducing defective return ratios, and providing team leadership. Emma completed education at Burnham Upper School from 1992 to 1997.
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