Eric Ferris

Eric Ferris has extensive experience in account management and client engagement within the technology sector. From June 2014 to December 2017, Eric served as a Cisco Systems Account Manager/Engagement Manager at Randstad Technologies US, where responsibilities included building a Technical Services staff augmentation business that generated $3 million in recurring revenue in the first 18 months. At Cisco from January 2018 to March 2020, Eric held positions as Customer Success Account Manager for the Public Sector and Renewal Sales for the Charlotte Select Market, focusing on customer growth and managing renewal contracts. Prior to Cisco, Eric was an Account Manager at ADP TotalSource and Resolvit, driving business development and managing accounts with clients including Verizon and Lenovo. Eric later became a Sr Sales Operations Specialist at NWN Corporation, assisting with sales operations and support. Eric holds a Bachelor's degree in Management and Society from the University of North Carolina at Chapel Hill and completed education at MEDDIC Academy.