Eric Hurd has extensive experience in technical support and management within the IT sector, currently serving as a Manager at Cisco since June 2006. In this role, Eric Hurd provides advanced technical support for VMware and UCS systems and is responsible for managing software defect resolutions. Prior to Cisco, Eric Hurd held the position of Manager of Information Systems at Day Software, where responsibilities included network design and IT budget development. Additional experience includes desktop support roles at Western Asset Management and St. Jude Medical, as well as phone support for a dial-up ISP at Sutherland Group LTD. Eric Hurd holds a Bachelor's degree in Networking and Systems Administration from the Rochester Institute of Technology.
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