Fox Wang has extensive experience in technical services and customer support, currently serving as Manager Technical Services at Cisco since April 2014, where responsibilities include managing multiple Cisco TAC teams and supporting customers and partners in the Greater China region. Prior to this role, Fox Wang worked as a Mobile Network Planner at EFLAG Global from July 2005 to December 2007 and held the position of Manager Technical Services at Aspect Software from May 2012 to April 2014, where management of a multi-lingual team provided remote support for a diverse range of Aspect products across several regions, including Greater China, Japan, Korea, ASEAN, and ANZ. Additionally, Fox Wang has experience as a Senior Customer Support Engineer.
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