Franklin Blanco is an AI Program Manager and Process Consultant with over six years of comprehensive experience in project management, quality assurance, and AI-driven process improvements across various industries, including localization and technology. Currently, at Cencora, they analyze business processes to enhance operational efficiency and develop automation strategies. Previously, at Lionbridge, they served in roles such as Process Optimization Manager and Quality Manager, contributing to the adoption of new localization technologies and improving end-to-end processes. Franklin holds a Master of Arts in Linguistics from Universidad de Costa Rica and an Associate's degree in Chinese Language and Literature from Peking University, complemented by certifications in Lean Six Sigma Black Belt and Scrum Master.
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