Gavin Murray, MBA, is a professional services leader with over 23 years of diverse experience in the design, implementation, and development of value-added services for both startups and mature companies. Previously, they held roles such as RAN Solutions Manager at Ericsson and Head of Professional Services at Viavi Solutions. Currently, as Director of Customer Experience at Cisco, they oversee an expanded team and focus on service delivery and strategic executive engagement. Gavin earned an MBA from the University of Illinois at Urbana-Champaign, where they achieved a 4.0 GPA.
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