Gus Higgins has over 10 years of experience in technology, focusing on change management, operations, and process improvement. Previously, they held roles at companies such as Macquarie Group, Splunk, Cisco, Temenos, Rubik Financial Limited, and Feros Hotel Group, where they drove global organizational transformation and customer success. Gus earned a Bachelor of Commerce and a Bachelor of Science from UNSW between 2006 and 2010, after attending SHORE School from 2000 to 2005. Currently, they serve as a Senior Change Manager in CX Operations at Cisco.
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