Hannah Herzog

Hannah Herzog is a strategic planner and operations professional currently pursuing a Master's degree in Communication at the University of North Carolina at Chapel Hill while also working towards a triple major in English Literature, Political Science, and Economics at the University of Arkansas at Fayetteville. Previously, Hannah served as a Senior Program Manager in the CTO Office at OutSystems, where they successfully drove a company-wide AWS certification program and contributed to significant cost savings. With experience as a Senior Customer Success Manager at Citrix, Hannah managed substantial SaaS revenue and implemented customer success strategies that enhanced service satisfaction. Their strong stakeholder management and communication skills have been instrumental in fostering relationships and driving organizational change throughout their career.