Hardik Modi is an experienced product leader currently serving as a Product Management Leader at Cisco, where they guide a team in delivering next-generation experiences for Webex Contact Center users. Previously, Hardik held roles at Genesys and Strata Decision Technology, focusing on machine learning solutions and business process improvements. They are set to take on a new role as Director of Product Management at ujet.cx in 2025. Hardik has a Bachelor of Engineering in Information Technology from Sardar Patel College of Engineering and a Master of Science in Industrial Engineering from the University of Wisconsin-Madison, complemented by multiple courses from Stanford Continuing Studies in areas like statistics and product management.
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