Hubbell Knapp is currently the Director of CX Americas at USPS, where they focus on customer success. They have held various roles in prestigious organizations, including Principal at Hubbell & Co. since 2013 and Service Delivery Manager at Cisco from 2015 to 2020. Previously, Hubbell served as a Professional Staff Member for the House Foreign Affairs Committee and held special assistant positions at the U.S. Department of Homeland Security and the Transportation Security Administration. Hubbell earned a Master’s degree in Management of Information Technology from the University of Virginia and a Bachelor’s degree in History from Union College.
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