Jacky Hui is a Customer Support Engineering Technical Leader with many years of experience in the telecommunication industry. They have held positions at ZTEsoft Technology as a Senior Software Tester, at Syniverse as a QA, and at Cisco as a Senior Technical Support Engineer. Jacky is skilled in software development processes, web testing, and has extensive knowledge of various programming languages and database management systems. They obtained a Bachelor's Degree in Communication Project and a Master's Degree in Signaling and Information Processing from Nanjing University of Technology.
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