Jakeline Bezerra is an experienced professional with a strong background in project management and technical support across multiple industries. At Symantec, Jakeline served as a Support Analyst and acted as a global technical subject matter expert for the Support Portal. Experience at Odebrecht included managing civil infrastructure projects, implementing business requirements for Peoplesoft in multiple regions, and coordinating environmental certification processes. Jakeline's role at Oracle involved data and contract management, with achievements as a top-rated technical support engineer. Recent positions include Partner Program Manager at Cisco and Partner Operations Team Lead at Esri, where Jakeline optimized partner ecosystem operations. Jakeline holds a Bachelor of Applied Science in Economics from the University of Colorado Colorado Springs.
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