Jamal Burton

Jamal Burton has extensive experience in the technology sector, currently serving as a Duty Manager and Network Engineer at Cisco Systems since August 2011. Previously, Jamal worked as a Lab Technician at Tek Systems, a Networking Consultant at Perfect Liberty, and an IT Analyst at STS International, where responsibilities included providing technical support to Cisco employees. Prior roles included serving as a Senior Helpdesk Analyst for Time Warner Cable Business Class customers and as a Senior Helpdesk Coordinator supporting the United States Postal Service workforce. Jamal holds a Bachelor's Degree in Information Systems from Strayer University and an Associate of Science in Computer Systems Networking from ECPI, along with additional education from TechSkills.