Jason Hollen is a results-driven leader with over 10 years of experience in managed services and currently manages an $8M+ service delivery portfolio for a Fortune 500 client at Cisco Managed Services. They have a proven record of achieving high SLA compliance, driving substantial renewals, and capturing incremental revenue through strategic client engagement. Jason has excelled in global managed services environments while collaborating with teams across regions to enhance service delivery and resolve escalations. They are skilled in leveraging AI and automation to improve service efficiency and elevate customer outcomes, and hold multiple certifications including ITIL v3 and Cisco technologies. Jason's educational background includes a B.S. in Management from Ohio Valley University and studies in Computer Systems Networking at Wake Technical Community College.
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