Jeff Carroll, Certified Business Architect (CBA)®, is currently a Customer Success Manager at Cisco, where they develop business use cases and capabilities for clients navigating digital transformation. With over 27 years of experience at Cisco, Jeff has progressed through various roles, including Sr. Solutions Architect and Consulting Systems Engineer, focusing on aligning technology solutions with customer business goals. They hold a Bachelor's degree in Information Technology from the University of Cincinnati and achieved industry certification in Business Architecture in 2018. Jeff is adept at simplifying complex technical concepts for diverse audiences, ensuring stakeholders understand the value of their technology investments.
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