Jerry Z. is a Senior Technical Support Engineer at Splunk, specializing in tier-3 support for complex Splunk product issues. With over 20 years of experience in the ICT industry and more than 5 years as a monitoring subject matter expert, Jerry has a strong background in deploying and maintaining Linux/Unix application environments. Previously, Jerry held positions at various companies, including Huawei Technologies, Citrix, and Cisco, where they developed technical solutions and provided customer support across multiple platforms. Jerry earned a Master's degree in Microelectronic Systems & Telecommunications from the University of Liverpool and a Bachelor's degree in Telecommunications Engineering from Wuhan University of Technology.
Location
Sydney, Australia
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