Jessica Highsmith is a Global Customer Evidence Leader at Cisco, where they oversee communications for the company's global and regional customer advocacy initiatives. In this role, Jessica collaborates with various stakeholders to drive awareness and adoption of Cisco’s advocacy program while nurturing the success of top advocates worldwide. Jessica has previously served as the Head of Advocacy Communications & Amplification, where they communicated compelling customer success stories and facilitated thought leadership opportunities. Before joining Cisco, they gained extensive experience in media relations and strategic counsel, working with notable clients including Google and United Healthcare. Jessica earned a Bachelor of Arts in Communication with minors in Public Relations, Journalism, and English from North Carolina State University.
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