Jim Lynn is a Customer Experience Leader with over 25 years of experience in leading complex enterprise initiatives across sectors such as Healthcare, Manufacturing, Entertainment, and Government. Known for exceptional communication skills, Jim has cultivated strong relationships with senior executives and stakeholders, driving multi-million-dollar programs that have significantly impacted thousands of users. Jim has served in key roles, including as Chief Information Officer for the Colorado Department of Public Safety and Director of Customer Experience at Cisco, where they lead teams focused on customer engagement and enterprise transformation. Holding a Bachelor of Business Administration from Adams State University, Jim remains passionate about helping global enterprise customers achieve their desired outcomes.
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