Jim Savage possesses extensive experience in customer service, analysis, and global process management. Starting as a Customer Service Representative at Zippi Networks, Jim later transitioned to Cisco, where roles expanded from Commissions Analyst to Global Process Manager and ultimately to Service Delivery Manager. Throughout this tenure, Jim showcased expertise in sales compensation strategies, operational efficiencies, and cross-functional collaboration, achieving significant reductions in case counts and time to closure while delivering training and support across global teams. Jim's ability to drive improvements and deliver intelligent business insights has contributed significantly to compensation operations and customer satisfaction.
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