Joe Ulfric is a dynamic Customer Success and IT Operations Leader currently serving as the Leader of Customer Delivery at Cisco, where they manage a delivery team specializing in NGFW and VPN technologies. With over 19 years of experience across major technology companies such as Verizon and HP, Joe has demonstrated expertise in driving operational excellence and enhancing customer satisfaction. They hold an Advanced Strategic Management degree from the Indian Institute of Management, Kozhikode, and are pursuing BCom degrees from both Cathedral Pre University and RNJV University. Joe's leadership is marked by the cultivation of high-performing teams and the implementation of data-driven solutions to improve processes and outcomes.
This person is not in the org chart
This person is not in any teams
This person is not in any offices