John Yu is a Senior Engineering Program Manager at Cisco, where they lead initiatives for consumer integration onboarding in Talos Cloud Services and manage engineering projects to ensure timely completion. Previously, John held various roles at Cisco, including Senior Support Operations Manager and Senior Manager of Escalation Support, focusing on operational efficiency and customer satisfaction. They also gained experience as a Team Lead at OpenDNS and as a Customer Support Engineer at IronPort Systems. John earned a Bachelor of Science in Computer Information Systems from San Francisco State University.
Location
South San Francisco, United States
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