Jolene Tay is a strategy planning and operations lead with extensive experience in financial and management reporting, KPI goal setting, and ROI reporting. Previously, Jolene worked as a Marketing Ops Manager at Microsoft from 2005 to 2006, where they focused on management reporting and operational improvement. Since 2007, they have been serving in the same role at Cisco Systems, specializing in metric ROI reporting and KPI performance analysis. Jolene earned a Bachelor’s degree in Accountancy from Nanyang Technological University from 1997 to 2001.
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