Jonatan Casas Moran is a highly experienced professional with over 18 years in Operations, Service Delivery, and Customer Service within the Telecom and IT industries. Currently a Senior Manager at Cisco leading the Data Center Technical Leader Team in Customer Experience, Jonatan previously held significant roles at companies such as GENBAND and Nortel, where they managed engineering teams and drove strategic initiatives across various regions, including EMEA, Asia-PAC, LATAM, and North America. Jonatan holds a Bachelor's Degree in Computing Sciences from Instituto Politécnico Nacional and an M.B.A. from IPADE Business School.
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