Jordan Bires

Jordan Bires is a seasoned professional with extensive experience in customer success and client services within the healthcare sector. Currently serving as the Director of Customer Success for Cisco in the NYC Enterprise Region, Jordan is responsible for developing strategies to enhance customer experiences using Cisco's product portfolio. Previously, as the Strategic Advisor for iTreatMD and National Healthcare Practice Director at DataBank IMX, Jordan oversaw sales and market expansion efforts while collaborating with leading healthcare providers. Jordan also held positions at Alpha Systems, where responsibilities included launching a client services program and managing direct sales efforts. Jordan holds an MBA in Business Administration from Holy Family University and a BA in Business Management from Rider University.