Kimberly Cobb is a performance-driven support analyst currently working as a High Touch Operations Manager at Cisco, where they leverage over two years of customer service experience alongside advanced technical and analytical skills. Previously, Kimberly held the position of Senior Team Lead in Virtual Sales Operations at Cisco, collaborating with internal teams and external partners to improve processes. Before Cisco, Kimberly worked as a Category Supervisor at Victoria's Secret, where they successfully implemented strategies for sales growth and customer engagement. Kimberly earned a Bachelor's Degree in Psychology from North Carolina Agricultural and Technical State University.
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