Krishna Paudel is a seasoned Service Delivery Technical Lead at Cisco, where they have led a team of over 15 engineers since 2012, responsible for the end-to-end delivery of SaaS applications. With a robust background in network tools support and as a Network Analyst, Krishna has consistently enhanced customer experiences, reducing escalations by 40% and saving 20% on support costs through automation initiatives. They hold a Master's degree in Computer Science from Maharishi University of Management, which they completed in 2006.
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