Kyle Osborne

Delivery Success Lead, Customer Delivery Management

Kyle Osborne possesses extensive experience in customer service management and operational efficiency across various industries. At Birch Management, Inc., Kyle excelled as a Resident Services Agent, notably decreasing market time and enhancing customer engagement. During a tenure at Cisco, Kyle held multiple roles including Customer Service Manager and Program Manager, where efforts led to improved logistics communication and the development of real-time performance metrics. Previous roles at myMatrixx involved creating analytical models for budget and capacity planning, significantly enhancing operational processes and efficiency. Kyle's early career included positions at Southern Industrial Constructors, where contributions to accounts payable workflows yielded major cost savings. Academically, Kyle holds a Bachelor of Science in Civil Engineering from North Carolina State University and an MBA in Operations and Corporate Finance from the University of North Carolina at Chapel Hill.

Location

Raleigh, United States

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