Laura Hurn is a seasoned professional with extensive experience in customer experience, service management, and global program management. They served as a Senior Manager of Global Partner Enablement at Infor, where they led a global team to enhance partner onboarding and training. Previously, Laura was a High Touch Operations Manager at Cisco, where they developed resources that improved onboarding for Product Managers and managed operations for a large team of technical support agents. Additionally, they held roles in freelance communications, advertising, and program management, demonstrating a strong ability to drive operational efficiencies and improve customer satisfaction across various industries.
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