Laurel Thomas Schreiber is a Senior Research Operations Program Manager at Cisco, where they scale research operations by defining and formalizing processes, collaborating with design teams, and managing participant recruitment. With over 10 years of experience in research operations, Laurel has previously held roles such as Manager at Schmidt Market Research and Client Research Manager at AMR Research. They also owned Lucy’s Pocket, a business specializing in personalized embroidery. Currently, Laurel is pursuing a Master's degree in English Language and Literature at Northeastern University and has a BA and BS from Boston University.
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