Leonardo Rodriguez

Leonardo Rodriguez is an experienced Service Delivery Manager currently at Cisco, responsible for participating in integrated account planning and identifying opportunities for delivery expansion. With a background that includes roles at Atos IT Solutions and Services A/S, ABC CAPITAL, Softtek, and Electronic Data Systems, Leonardo has demonstrated expertise in managing service delivery relationships, optimizing software applications, implementing ITIL and Lean methodologies, and improving IT processes across various platforms. Educational qualifications include a Master of Business Administration, an Associate’s Degree in Digital Marketing, and degrees in Computer Networks and Computer Systems Engineering from Universidad Tecnológica de México.