Maddie Acken is a Customer Success Manager with a diverse background in client relations and business development. Currently, they serve as a Strategic Customer Success Manager at Cisco, a position they have held since 2025, after working at IdeaScale and ZoomInfo in similar roles. Previously, Maddie held various positions at EAB and Duo Security, further enhancing their expertise in customer success and business development. They are pursuing a Bachelor of Arts and a Master of Social Work from the University of Maryland and University of Maryland, Baltimore, respectively.
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