Maen Rabadi is an IT and Operations Management specialist with over 4 years of experience in managing mission-critical IT environments and leading cross-functional teams. They hold a Master’s degree in Software Engineering and various certifications, including ITIL, CCNA, and CEH. Maen has expertise in incident, problem, and change management, service delivery, and IT infrastructure administration, currently serving as an Expert Incident Manager at Cisco. Previously, they have held roles in organizations such as The Royal Jordanian Air Academy and Royal Jordanian, and they are presently seeking opportunities in IT Operations Management in Jordan and the surrounding region.
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