Marcos Samosir is a seasoned leader in the telecommunications and IT networking industry, currently serving as Director of CX ASEAN at Cisco. They previously held several key positions, including Country Service Delivery Manager and Director, CX Indonesia and Philippines. With a background in project management, Marcos is a Certified Project Management Professional (PMP) and holds an Advanced Project Management Certificate from Stanford University. Their career also includes significant roles at PT. Maitland-Smith Indonesia, PT. Ericsson Indonesia, and Nokia Siemens Networks, demonstrating a strong commitment to service delivery and operational excellence.
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