Matthew Ellam is an experienced ICT Service Delivery and Project Manager currently working as a Business Operations Manager at Cisco Systems, where they help formulate and realize Next-Generation Cloud and SaaS sales strategies. Previously, Matthew managed key client accounts and led project implementation at Nobleware and ICON Communication Centres, while also holding functional roles in IT account management and technical service delivery. With a strong background in IT Service Management, project management, and business processes, Matthew has consistently delivered projects on time and within budget, demonstrating a commitment to excellence in service delivery. They hold a degree in Biology from Queen Mary University of London.
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