Maurice Lopes has a diverse background in operations and technical support, with significant experience at leading companies in the technology and services sectors. At Cisco, from December 2023 to September 2020, Maurice held multiple leadership roles in Business Operations, Customer Success, and Onboarding for Webex CCaaS. Prior roles include serving as Leader of Contact Center Operations at IAC from April 2015 to July 2016, Helpdesk Technician at Suburban Propane from April 1998 to December 2000, and Salesforce.com Effectiveness Manager at Time Inc. from November 2014 to February 2015. Additionally, Maurice gained valuable experience at ADP in various operational roles from January 2010 to June 2012. Maurice holds a Bachelor's degree in Technical Management from DeVry University and a Six Sigma Green Belt for Process Improvement from the New Jersey Institute of Technology.
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