Michael Huang is an Escalation Engineer and Technical Leader at Cisco, where they have worked since 2015. Prior to this role, they served as a Team Lead and as a Customer Support Engineer, focusing on various collaboration and routing and switching teams. Previously, Michael worked as a Network Engineer at 上海华讯网络系统有限公司 (ECCOM Network System Co., Ltd.) from 2007 to 2011.
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