Michael Neibert is an experienced Technical Account Manager at Cisco since February 2010, specializing in premium-level support for Cisco Umbrella customers. Michael has held various roles at Cisco, including Designated Service Manager & Team Lead, overseeing the transition of engineers into Customer Advocates and ensuring high security standards. Previous experience includes IT Manager at Coats & Bennett, PLLC, and Director of Information Technology at Lake Erie College, among other technical positions. Michael has a strong background in network engineering and technical support, with expertise in various Cisco products and network technologies. Michael holds an Associate's degree in Applied Science, Computer Networking Technologies, from Remington College-Cleveland Campus and a Lean Six Sigma Green Belt from USC Marshall School of Business.
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