Michael Terry

Michael Terry is an experienced enablement and experience leader with over a decade of success in designing scalable programs for Sales, Customer Success, and Product teams. Currently serving as Program Director for Voice of the Employee at Cisco, Michael previously held key positions at Qualtrics, Via, and MX, where they specialized in Sales Enablement and customer experience initiatives. Notable achievements include improving onboarding processes, creating the first Qualtrics Certification program, and managing cross-functional teams to enhance operational efficiency. Michael is passionate about developing systems that empower diverse teams and drive organizational success.