Michael Wagner is an experienced technology professional with a career at Cisco spanning from February 1998 to the present, currently serving as a Consulting Delivery Engineering Technical Leader, focusing on projects involving WebEx Contact Center solutions. This role includes teaching engineering colleagues about DevNet topics such as APIs, Python, and Networking. Previously, Michael held roles including Customer Delivery Consulting Engineer and Network Consulting Engineer with Advanced Services, where responsibilities involved writing Python scripts for Contact Center audits and designing UCCE contact centers. Earlier experience includes software testing at Lightspeed International and various technical positions at MCI, contributing to network services and training new technicians. Michael holds a Bachelor's degree in Computer Networks and Security with a minor in Business Administration from the University of Maryland Global Campus.
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